Healing does not stop when you leave the hospital. The time at home is an important part of your recovery. The WellGen Care Navigation Center is here to support you and help you feel safe and confident.
After You Leave the Hospital
To heal well and avoid problems, it is important to follow your discharge instructions:
Small steps, like taking your medicine on time and calling with questions, can help you recover better and stay well.
These visits are designed to promote continuity of care, prevent avoidable complications, and support long-term health.
TCM visits should be completed within 30 days of your hospital discharge and may be scheduled at any WellGen Health clinic. Choosing a clinic close to home can make follow-up care more convenient and help you stay connected to your provider.
The WellGen Care Navigation Center is available to assist with clinic selection, appointment scheduling, and coordination, helping you avoid delays in care and ensuring a smooth transition.
Choosing the right clinic for your follow-up or primary care visit is important after leaving the hospital. WellGen Health has several clinic locations to make care easy and convenient.
You can choose any clinic to schedule your visit. Each location has experienced providers and caring staff ready to support your recovery.
Picking a clinic close to home can make appointments easier. Our Care Navigation Center can help you choose the best location and stay connected to your care team.
Our doctors work closely with partner hospitals to ensure smooth follow-up, manage medications, and catch any concerns early.
Our team is ready to support you and help you take the next step toward a safer, healthier recovery.
WellGen Care Navigation Center : (214) 398-4690
Our physicians and clinical care teams ensure seamless continuity of care after hospital discharge by rounding regularly at our partner facilities. This allows for timely follow-up, medication management, and early identification of any clinical concerns.
FAQ’s
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The WellGen Care Navigation service, provided through the WellGen Care Navigation Center, offers dedicated post-discharge support to help patients heal well and feel safe and confident during the important recovery period at home after leaving the hospital.
Healing does not stop when you leave the hospital. The time spent at home is a critical part of recovery, and the Care Navigation Center helps patients avoid problems, follow their care plan, and achieve better long-term health outcomes.
Patients should follow their discharge instructions carefully by taking medicines exactly as prescribed, watching for any new or worsening symptoms, attending all follow-up appointments, staying active only as recommended by their doctor, getting enough rest, drinking plenty of water, and eating healthy foods. Small consistent steps like taking medication on time and calling with questions can significantly improve recovery.
Transitional Care Management (TCM) refers to structured visits that occur after hospital discharge. These visits are designed to promote continuity of care, prevent avoidable complications, and support long-term health through careful coordination and monitoring.
During a TCM visit, the provider will review your hospitalization and discharge summary, perform medication reconciliation to ensure accuracy and safety, assess your current health status and recovery progress, clearly explain your ongoing care plan and next steps, and coordinate any needed referrals, diagnostic testing, or additional follow-up services.
TCM visits should be completed within 30 days of your hospital discharge to ensure timely support and continuity of care.
TCM visits and follow-up appointments can be scheduled at any WellGen Health clinic. Selecting a clinic close to home often makes follow-up care more convenient and helps maintain connection with your care team.
The WellGen Care Navigation Center helps with clinic selection, appointment scheduling, and overall coordination. This support prevents delays in care and ensures a smooth transition from hospital to home or post-acute settings.
The Care Navigation Center can assist with scheduling a TCM visit within 30 days of discharge, booking or adjusting primary care appointments, reviewing discharge and medication instructions, coordinating care across WellGen Health clinics, helping with nursing home or post-acute care coordination, and guiding you through post-hospital recovery with confidence.
The WellGen Care Navigation Center can be reached directly at (214) 398-4690. The team is available to support you and help with the next steps toward a safer, healthier recovery.
WellGen Health can be contacted by phone at (844) 886-7362 or by email at Info@wellgen-health.com. Their physical address is 8220 WALNUT HILL LN, STE 600, Dallas TX, 75231-4433.
WellGen physicians and clinical care teams ensure seamless continuity of care by rounding regularly at partner facilities. This approach enables timely follow-up, effective medication management, and early identification of any clinical concerns.
WellGen Health serves or partners with Collinwood Nursing & Rehabilitation, Golden Acres Living and Rehabilitation, Lakeside Health and Wellness, Lakewest Assisted Living, Simpson Place Assisted Living & Skilled Nursing, Villages on MacArthur Skilled Care & Memory Care, and Landmark of Plano.
Appointments can be booked online through the WellGen Health website using the available booking options or by contacting the Care Navigation Center for personalized assistance with scheduling TCM visits or primary care appointments. The site also features “Send Now” options for appointment requests.
These services promote continuity of care, help prevent avoidable complications, support long-term health, ensure smooth transitions after hospital discharge, provide safe medication management, offer a dedicated support line, and give patients greater confidence during recovery.
Yes, the Care Navigation Center can assist with nursing home or post-acute care coordination as part of their comprehensive post-discharge support.
The page states that WellGen Health has several clinic locations and that patients can choose any clinic for visits, with the Care Navigation Center helping select the most convenient one close to home. However, a complete enumerated directory of specific clinic addresses is not listed on this page.
Contact the WellGen Care Navigation Center at (214) 398-4690. They can review your discharge and medication instructions, answer questions, and help coordinate any needed follow-up care.
