WellGen Care Navigation Center

Care Navigation & Post-Discharge Support

Patient receiving post-discharge guidance from a care coordinator in a supportive home-recovery setting.

Healing does not stop when you leave the hospital. The time at home is an important part of your recovery. The WellGen Care Navigation Center is here to support you and help you feel safe and confident.

After You Leave the Hospital

To heal well and avoid problems, it is important to follow your discharge instructions:

  • Take your medicines exactly as told
  • Watch for any new or worsening symptoms
  • Go to all follow-up appointments
  • Stay active only as your doctor recommends
  • Get enough rest, drink water, and eat healthy foods

Small steps, like taking your medicine on time and calling with questions, can help you recover better and stay well.

Transitional Care Management (TCM)

Healthcare provider reviewing a patient’s hospital discharge details during a transitional care visit.

What to Expect During a TCM Visit:

  • Review of your hospitalization and discharge summary
  • Medication reconciliation to confirm accuracy and safety
  • Assessment of your current health status and recovery progress
  • Clear explanation of your ongoing care plan and next steps
  • Coordination of referrals, diagnostic testing, or additional follow-up services

These visits are designed to promote continuity of care, prevent avoidable complications, and support long-term health.

Scheduling Your TCM Visit

TCM visits should be completed within 30 days of your hospital discharge and may be scheduled at any WellGen Health clinic. Choosing a clinic close to home can make follow-up care more convenient and help you stay connected to your provider.

The WellGen Care Navigation Center is available to assist with clinic selection, appointment scheduling, and coordination, helping you avoid delays in care and ensuring a smooth transition.

WellGen Health Clinic Directory

Interactive clinic directory showing multiple medical clinic locations for patient follow-up care.

Choosing the right clinic for your follow-up or primary care visit is important after leaving the hospital. WellGen Health has several clinic locations to make care easy and convenient.

You can choose any clinic to schedule your visit. Each location has experienced providers and caring staff ready to support your recovery.

Picking a clinic close to home can make appointments easier. Our Care Navigation Center can help you choose the best location and stay connected to your care team.

Our doctors work closely with partner hospitals to ensure smooth follow-up, manage medications, and catch any concerns early.

Care Navigation Center – Your Support Line

Care navigator assisting a patient by phone with scheduling and discharge guidance.

We Can Help You:

  • Schedule a TCM visit within 30 days of discharge
  • Book or adjust primary care appointments
  • Review discharge and medication instructions
  • Coordinate care across WellGen Health clinics
  • Assist with nursing home or post-acute care coordination
  • Navigate your post-hospital recovery with confidence

Call Us Anytime

Our team is ready to support you and help you take the next step toward a safer, healthier recovery.

 

WellGen Care Navigation Center : (214) 398-4690

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Continuity of care

Our physicians and clinical care teams ensure seamless continuity of care after hospital discharge by rounding regularly at our partner facilities. This allows for timely follow-up, medication management, and early identification of any clinical concerns.

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